REFUNDS AND RETURNS

Your satisfaction is very important to us.

Please send all refund/return inquiries to info@thechicstudio.com

 

If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement. If you change your mind and wish to exchange a silk item that's no problem. To be eligible, your silk item must be returned within 30 days of purchase. Please use a trackable shipping method, as we cannot be responsible for missing incoming deliveries. The goods must be unused, in the same condition you received them in and they must also be in the original packaging. We may charge a small freight fee to dispatch your replacement, depending on your location.